Professional Association Management Services Pty Ltd (PAMS)
Specialising in the provision of services for not-for-profit professional associations, societies and clubs
Ph: 03 9895 4495
www.pams.org.au
Professional Association Management Services Pty Ltd (PAMS) specialises in the provision of services for not-for-profit professional associations, societies and clubs. Located in the landmark building "Surrey Lodge" in the leafy suburb of Surrey Hills, near the city of Melbourne, PAMS's offices provide personnel and facilities to meet the wide range of common needs of these organisations.
Why Association Management?
Reduce the cost of running a professional association, society or club, while increasing efficiency and attracting members.
As association specialists, PAMS can reduce the cost of running a professional association,society or club, by providing a single point of administration, consisting of all essential services required by each organisation.
By centralising and outsourcing your administration infrastructure, your Organisation can make better use of limited resources, while being administered by not-for-profit specialists.
This means that your Leaders can focus appropriately on the core issues of your Industry or Interest Group. Day-to-day organisational issues will be managed in the background by PAMS.
What Services Are Offered?
Account Management - Behind You All The Way
Your Association will be allocated an Account Manager who is an association specialist and who will be responsible for the quality and timeliness of service you will receive from PAMS. He/she will attend your meetings and deliver on the action items.
Your Account Manager can be seen as your Association’s Executive Officer, if that is what you need, who will represent your Association as you prescribe and will coordinate the resources of PAMS to produce the best outcomes for your Organisation.
Your Association Manager is your representative within PAMS - and is working on your behalf.
Admin / Secretarial - Your Front-Of-House
PAMS will answer your phone calls in the name of your Association, Monday-Friday, 9am -5pm. PAMS Reception will be trained to direct your incoming calls as you prescribe.
Other Secretarial services include...
• Preparation of minutes and their distribution
• All correspondence - mail, fax, email, notices
• Meeting services
• Travel bookings
• Records management
Finances - Accurate And On Time
You can expect PAMS to manage your...
• Financial reports and budgets
• Data entry and transactions
• Payables/Receivables
• Expenses
• BAS and Annual Returns
• Membership collections
• Banking
• Sponsor payments
• Insurance
• Statutory Obligations
(Incorporations Law, ATO, ASIC)
Information Technology - Imagine The Possibilities
PAMS provides your Association with an association specialist infrastructure consisting of up-to-date information and communications technology.
• On-line receipts and payments
• On-line membership recording
• Electronically lodged BAS
• Secure, daily backed-up data
• Web-site development and management
• Provision of email services
• Conferencing - phone and web
• All current software versions
• Data projector & screen
No more expensive upgrades, no more hours spent bringing your databases up to date, no more worry about back-ups not done.
Now, your valuable data and documents won't be moved between private premises every time a new office bearer is elected. Your Association's information will reside in a central, protected environment.
Marketing & Events - Project Management With Creative Flair
PAMS Marketing Department will assist you with...
• Arranging member events
• Annual Conference management
• Promotional activities, materials, merchandise
• Web design and development
• Online delegate registrations
• Journal publication
• Recruitment initiatives
• Public/Media relations
• Graphic design / Web-site design services
• Collateral/library management
• Development of training materials
• Word-smithing
• Sponsorship drives
Member Management - Measure The Value
Your members are your principal asset. They are your customers who deserve and expect the best service possible.
Because your Association is seen to be professionally administered, you can attract new members more readily. PAMS can even assist you in the recruitment process.
PAMS can help you to care better for your members by providing them with quality services, such as...
• Regular & timely communications
• Accurate member records
• Member subscriptions management
• Access to quality meeting facilities
• Quality publications
• Professionally run events
• Consistent, friendly voice on the phone
Let PAMS facilitate your annual strategic review, ensuring that the membership base is protected and nurtured.
Other Services - More Than A Back Office
Each Association has different needs.
PAMS can help to meet some of those needs by providing association specialist services in the areas of...
• Workshop facilitation
• Database hosting (Application Service Provider)
• Website and email hosting
• Governance review
• Conflict resolution
• Organisational reviews
• Industry representation
• Liaison with Government
- Category:
- Consulting/business services